When you are buying a stairlift you should be aware of a few key points to help prevent extra costs or delays. This will help you to plan your stairlift purchase, and make the process as easy as possible.

• If you are planning on having some new carpet put down on your stairs do it before you install your stairlift! There is a cost to remove and reinstall the stairlift.
• You can get grants for stairlifts. Check out our grant page for more info.
• When selling your stairlift second hand you can expect to lose AT LEAST 50% of the new value. This decreases even more every year thereafter.
• Stairlifts last a long time. Dealing with a reputable company who will honour their agreements is essential.
• Repairing, servicing or modifying a stairlift yourself will invalidate the warranty.
• All the stairlifts we sell must be plugged in at all times. Even when you are on holiday!
• If you plug out your stairlift and forget to plug it back in the battery will drain and need replacing.
• Curved stairlift rails are bespoke and take a few weeks to manufacture. A non-refundable deposit is required for the rail.
• You can not usually apply for a stairlift grant after you have a stairlift installed.
• Reconditioned stairlifts offer great value, when you buy them from a reputable firm. Buying from a private individual means no warranty and is risky. If you buy from a good company they will be fully-insured and trained.

Remembering these points will help you when you buy a new, or new to you, stairlift.